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Terms & Conditions

Please read the following terms and conditions (“T&Cs”) carefully before registering for, accessing or using the store Wallet (as defined below), located at the Rodeo-powered store mobile application on any device and/or before availing any e-wallet services that may be offered by the store using Rodeo technology on the store Platform (hereinafter, individually store Wallet Service and collectively, the store Wallet Services powered by Rodeo). The store Wallet is issued by the store and the store Wallet Services powered by Rodeo are provided by Rodeo Digital Pvt. Ltd, a private limited company registered under the Companies Act, 1956 having its registered office at Rodeo Digital Pvt Ltd, 91 Spring Road, 175 & 176, Bannerghatta Main Road, Dollars Colony, Bengaluru – 560076, Karnataka. The customers using the store Wallet may use the amounts in the store Wallet for making payments towards transactions done by customers on the store App. Customers shall not be permitted to make any cash withdrawals from the store Wallet. By registering for or using store Wallet, you represent and warrant that you have the right, authority and capacity to enter into these T&Cs and to abide by all the T&Cs.





  • The store Wallet Services powered by Rodeo are not available to persons under the age of 18 or to anyone previously suspended or removed by store owners with assistance from Rodeo from availing the Wallet Services or accessing the store Platform. By accepting the T&Cs or by otherwise using the store Wallet Services on the store Platform, you represent that you are at least 18 years of age and have not been previously suspended or removed by the store, or disqualified for any other reason, from availing the Wallet Services or using the store Platform. In addition, you represent and warrant that you have the right, authority and capacity to enter into these T&Cs and to abide by all the T&Cs. Finally, you shall not impersonate any person or entity, or falsely state or otherwise misrepresent your identity, age or affiliation with any person or entity. Finally, in the event of any violation of the T&Cs, the store reserves the right to suspend or permanently prevent you from availing Wallet Services or using the store Platform.

  1. Definitions

    • “Customer” or “you” means a person who has registered with store Platform and avails the store Wallet, and who has accepted the T&Cs, and a person who owns, operates, or has access to an internet compatible device that supports the store Wallet and the store Platform.

    • “store Wallet” means the closed system pre-paid payment instrument issued by the store which is inbuilt in the application powered and supported by Rodeo.

    • “store Wallet Account” means the Customer Rodeo Wallet account classified as closed system payment instruments issued by accepting minimum customer details being Customer name, e-mail address, mobile number, which permit payment for purchase of eligible goods from store Platform.

    • “Enrolment Form” means the store Wallet enrolment form, as may be required by store from the Customer at the time of registration for availing and/or continuation of the store Wallet.

    • “KYC” stands for know your customer and refers to the personal identification and other information required by store from you before any store Wallet Services powered by Rodeo can be delivered. KYC documents/ information may be required by the store from the Customer at the time of registration and/or on a later date, for availing and/or continuation of the store Wallet.

    • “Password” means the secret password used to secure store Wallet applications, without knowledge of which your store Wallet will not be operable.

    • “Transaction” means purchase of eligible products on the store Platform.

  2. Documentation

    • The collection, verification, audit and maintenance of correct and updated Customer information is a continuous process and store reserves the right, at any time, to take steps necessary to ensure compliance with all relevant and applicable KYC requirements. Store reserves the right to discontinue services or reject applications for store Wallet at any time if there are discrepancies in information and/or documentation by you.

    • You may be required to complete a verification process by furnishing your details (such as your name and date of birth) to comply with the KYC requirement under applicable laws.

    • Any information provided to store with the intention of securing store Wallet services shall vest with store, and may be used by store or Rodeo, for any purpose that is not inconsistent with any applicable law or regulations, at its discretion.

  3. General Conditions for store Wallet

    • You will be issued a store Wallet Account immediately after successful registration on the store platform.

    • Amounts in your store Wallet will not be refunded to you under any circumstances.

    • You may note that withdrawing money from store Wallet is not allowed. Any outstanding credit in the store Wallet must be utilized only to make payments for future bona fide Transactions.

    • store Wallets are available only to resident Indians who have attained the age of 18 years and are competent to contract.

    • store Wallets are not transferable.

    • Store/Rodeo reserves the right to suspend/discontinue store Wallet services to you at any time, for any cause, including, but not limited, to the following

      • For any suspected violation of the T & Cs;

      • For any suspected discrepancy in the particular(s), documentation or Enrolment Form provided by you;

      • To combat potential fraud, sabotage, wilful destruction, threat to national security or for any other force majeure event;

      • If the same is due to technical failure, modification, upgradation, variation, relocation, repair, and/or maintenance due to any emergency or for any technical reasons;

      • If the same is due to any transmission deficiencies caused by topographical and geographical constraints/limitations;

      • If the mobile connection with which your store Wallet is related ceases to be operational or in your possession or control;

      • If store/Rodeo believes, in its reasonable opinion, that cessation/suspension is necessary for any other legitimate purpose.

    • The value stored on your store Wallet shall NOT be refunded under ANY circumstances and may only utilized to make payments for future bona fide Transactions. No interest will be payable by store on the available balance reflected on the store Wallet.

    • You are permitted to maintain and operate only one store Wallet. Any suspected non-conformity with this requirement shall constitute grounds for the suspension/discontinuation by store of any of all store Wallets associated with you on the store Platform. Any operation of or continued availability of any facility respect to the store Wallets from time to time shall be subject to any requirements under applicable laws, and any new regulations or directions from any regulatory authorities in India.

  4. Store Wallet Validity

    • Store Wallet Expiry and Balance Forfeiture.

      • Your store Wallet account stays active & there is no expiry date for your wallet balance.

  5. Customer Obligations

    • Any value in your store Wallet that is utilized towards making payments for any Transaction shall be automatically debited from your store Wallet. Rodeo does not endorse, promote or warrant any goods and/or services that might be bought/availed or proposed to be bought/availed using store Wallet.

    • store Wallet availability is subject to the maintenance of an active mobile phone or internet connection with an associated telecom provider. store Wallet availability is subject to the maintenance of a mobile phone handset and other application on which store Platform can run and the Customer is solely responsible for all liability arising from unavailability of the store Platform due to a deficient mobile handset or the internet service provider not being able to support any store Wallet channel or application.

    • You must ensure the availability of sufficient funds in your store Wallet before executing any Transaction from your store Wallet.

    • You shall be solely responsible for the confidentiality, safety and security of the Password. You shall be the sole owner of the Password and shall be responsible for the consequences arising out of disclosure of the Password and/or the unauthorized use of store Wallet. In case the Password is lost or misplaced, you shall promptly inform store who may take assistance from Rodeo by calling on the store numbers where after the existing Password will be barred and a new Password will be issued to you after necessary validation. In case the mobile phone/SIM card/mobile number associated with your store Wallet is lost/stolen/misplaced/no longer in your control, you shall promptly inform store. store may, upon receipt of such information, block the relevant account with assistance of Rodeo.

    • You acknowledge and understand that store Wallet is linked to your mobile phone number and you shall be solely responsible for any liability arising out of the loss/theft/misuse of the mobile phone number or deactivation of mobile connection by the concerned telecom service provider.

    • Information submitted by you for availing store Wallet and/or information submitted while using store Wallet may be shared by store with any affiliate of store or any third party, inter alia, to facilitate the provision of store Wallet or for the purposes specified in the T&Cs.

  6. Indemnification

    • You agree to indemnify, save, and hold Rodeo, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to : (i) your use or misuse of the store Wallet; (ii) any violation by you of the T&Cs, including the store Wallet Terms; or (iii) any breach of the representations, warranties, and covenants made by you herein. Rodeo reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Rodeo, including rights to settle, and you agree to cooperate with Rodeo’s defense and settlement of these claims. Rodeo will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of these T&Cs, including the store Wallet Terms.

  7. Additional T&C.

    • Any web-link on the store Platform to a third-party site is not an endorsement of that web-link. By using or browsing any such other web-link, you shall be subject to the terms and conditions in relation to that web-link.

    • In the event of any Dispute (defined below), wallet records as maintained by store/Rodeo shall be binding as the conclusive evidence of the Transactions carried out through the use of store Wallet.

    • Store may send customer communications by SMS and/or e-mail and such SMS shall be deemed to have been received by you after they have been submitted for delivery to the mobile phone operator.

    • You agree to receive all commercial messages including transactional messages from store platform.

    • The parties are independent contractors and nothing in these store Wallet Terms shall be deemed to create an agency or employment relationship, a franchisor-franchisee relationship, joint venture or partnership.

  8. Amendment of Terms, store Platform

    • Store may modify, terminate and/or suspend store Wallet to the Customer anytime with or without prior notice, due to any changes in internal policies, rules, regulations and laws set by relevant authorities/regulators. Assistance from Rodeo may also be sought for the same. Store reserves the right to change, modify, add, or remove portions of these T&Cs (each, a change and collectively, changes) at any time by posting notification on the Rodeo Platform or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 12 hours after the initial posting and shall apply immediately on a going-forward basis with respect to your use of the store Platform, availing the store Wallet service, or for payment transactions initiated after the posting date. If you do not agree with any such change, your sole and exclusive remedy is to terminate your use of the store Platform/store Wallet. For certain changes, store may be required under applicable law to give you advance notice, and store will comply with such requirements. Your continued use of the store Platform and the store Wallet following the posting of changes will mean that you accept and agree to the changes.

  9. Confidentiality

    • You specifically agree that in order to facilitate the provision of store Wallet, store with the assistance of Rodeo or Rodeo individually may be required to disclose any information or particulars pertaining to you to any authority, statutory or otherwise or any third party.

  10.  Assignment; Restrictions on Information Sharing; Privacy

    • These T&Cs, and any rights granted hereunder, may not be transferred or assigned by you without store/Rodeo’s prior written consent which may be withheld in store sole discretion, but these T&Cs, and any rights granted hereunder, may be assigned by store and Rodeo freely (including to its affiliates) and without any restriction. Any assignment attempted to be made by you in violation of this provision shall be void and of no effect.

    • By accepting the store Wallet Terms here and the T&Cs in general, you agree to be customers of the store. In addition, by accepting the store Wallet Terms here and the T&Cs in general, you expressly and impliedly provide your free and unconditional consent for the following: (a) for transferring store’s rights and obligations under the store Wallet Terms in favour of any affiliate of store/Rodeo or any third party; (b) for using the store Platform and availing the store Wallet Services by you subject to any specific terms and conditions imposed by any affiliate of store; (c) for receiving communications, notices and information from store/Rodeo or any affiliate; (d) for sharing of business information (including any information relating to you or the services being availed by you) in relation to the store Wallet service (including data analytics) between store/Rodeo and any affiliate, insofar as such sharing of business information is necessary or required for the following limited purposes: (i) provision of better services to store’s customers (including you); (ii) provision of better services by store’s vendors and store Establishments; (iii) to prevent any breach of a binding agreement between store and any affiliate, or to give effect to any such agreement; (iv) for ensuring compliance with the applicable law or legally compelled disclosures by store or any affiliate of store/Rodeo; or (v) for preventing fraud and money laundering and for enhancement of risk mitigation systems and processes in relation to the activities of store/Rodeo or of any affiliate; or (vi) store retaining any and all information relating to you till such time as may be required under applicable laws or internal policies. At times store/Rodeo or its affiliates may make certain personal information available to affiliates, and, strategic partners that work with store/Rodeo to provide products and services, or that help store market to customers. Personal information will only be shared by store/Rodeo to provide or improve store’s products, services and advertising, and will always be shared in compliance with applicable laws.

    • Rodeo, amongst others, may share information with companies (including with its affiliates) who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in store/Rodeo’s products and services offering any products or services from any store Platform, and conducting customer research or satisfaction surveys. Any such sharing will be in compliance with applicable laws and these companies are obligated to protect your personal information under applicable law.

    • It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities − for store/Rodeo to disclose your personal information. Store/Rodeo may also disclose information about you if store/Rodeo determines that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate

    • Store/Rodeo may also disclose information about you if store/Rodeo determines that disclosure is reasonably necessary to enforce the store Wallet Terms here or the T&Cs in general or protect store/Rodeo’s operations or users. Additionally, in the event of a reorganization, transfer, merger, or sale of all or any portion of Rodeo’s business or products or services offered through any store Platform to any persons (including any affiliates), Rodeo may transfer any and all personal information that Rodeo collects to the relevant transferee or enter into contractual agreements to share such information with such transferees, and transfer any contractual rights or benefits to such transferees. Rodeo may transfer any and all personal information that Rodeo collects to the relevant transferee or enter into contractual agreements to share such information with such third party transferee

    • Rodeo’s privacy policy applies to use of the store Platform, and its terms are made a part of these T&Cs by this reference. Additionally, by using the store Platform, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send to the store Platform may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.

  11. Intellectual Property Rights

    • Rodeo, or its licensors, own all right, title and interest, including, but not limited to all copyright, trademark, patent, trade secret or other proprietary rights (hereinafter IP Rights), in and to the store Platform, store Wallet Services, store Wallet or usage data. You shall not reproduce, distribute, transmit, modify, create derivative works, display, perform or otherwise use the store Platform, store Wallet Services or store Wallet or any of the IP Rights, or attempt to reverse engineer, decompile, disassemble, or derive the source code for the store Platform or store Wallet or use the store Platform or store Wallet to create a competing product. Unauthorized use of “Rodeo” as a word, trademark, symbol, device mark or word mark, is strictly prohibited. All rights are expressly reserved by Rodeo to use the brand of “Rodeo” in all its forms and variations.

  12. Disclaimer; No Warranties

    • Rodeo gives no warranty, express or implied, with respect to the store Platform and store Wallet. To the fullest extent permissible, pursuant to applicable law, Rodeo and its third-party partners, licensors and suppliers disclaim all warranties or guarantees - whether statutory, express or implied - including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights. Rodeo provides the store Platform and the store Wallet and any other technology and services on the store Platform are on an “as is”, “where is”, “with all faults” basis.

    • No advice or information, whether oral or written, obtained by you from Rodeo or through the store Wallet or the store Platform will create any warranty or guarantee other than those expressly stated herein. For the purposes of this Disclaimer, you expressly acknowledge that as used in this section, the term “Rodeo” includes Rodeo’s officers, directors, employees, shareholders, agents, licensors, subcontractors and affiliates. You expressly agree that use of the store Wallet on the store Platform is at your sole risk. It is your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the store Platform or on the Internet generally.

    • The store Wallet and the store Platform and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the services and the site are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. Rodeo, and its third-party suppliers, licensors, and partners do not warrant that the data, Rodeo provided store software, functions, or any other information offered on or through the store Wallet Services/ Rodeo Platform or any reference sites/platforms/apps/services will be uninterrupted, or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected.

    • Rodeo and its third-party suppliers, licensors, and partners do not warrant or make any representations regarding the use or the results of the use of the store Wallet Services/ store Platform or any reference sites/platforms/apps/services in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that you use, access, download, or otherwise obtain information, materials, or data through the store Wallet Services/ store Platform or any reference sites/platforms/apps/services at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and mobile device or any other equipment) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and you should not rely on any such statement.

    • This section shall survive termination of the T&Cs. In no event will Rodeo be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the store Platform.

  13. Waiver and Release

    • The failure of Rodeo to exercise or enforce any right or provision of the T&Cs will not constitute a waiver of such right or provision. Any waiver of any provision of the T&Cs will be effective only if in writing and signed by Rodeo. To the maximum extent permitted by law, you waive, release, discharge and hold harmless Rodeo, its affiliates, and each of their directors, officers, employees, and agents, from any and all claims, losses, damages, liabilities, expenses and causes of action arising out of your use of the store Platform or store Wallet.

  14. Consent to Electronic Communications and Transactions

    • By registering to use the store Wallet, you consent to conduct Transactions and receive communications, notices and information from us electronically, whether sent by e-mail or other electronic means. Electronic communications shall be deemed to have been received by you when Rodeo sends an electronic communication to your e-mail address/mobile number as per our records, or in the rare case Rodeo posts an electronic communication on the store Platform with consent or discussions of the store owners. The pre-requisites for effective electronic Transactions and communications are as follows: (a) you must have access to the Internet through a broadband connection or mobile data or through any other applications; and (b) you must have a valid e-mail address and mobile number. You can withdraw your consent for electronic communication at any time by contacting store, but store reserves the right to terminate your store Wallet Account, as the case may be, upon such withdrawal. Withdrawal of your consent for electronic communication will not affect the legal validity and enforceability of any notice, statement or disclosure previously received electronically. You agree to notify store promptly if your email address, mobile number or other contact information changes by updating your account information or contacting store.

  15. Limitation of Liability

    • In no event, Rodeo or its contractors, agents, licensors, partners or suppliers will be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to: (i) these T&Cs; (ii) the store Wallet, the store Platform or any reference site/app/platform/service; or (iii) your use or inability to use the store Wallet, the store Platform (including any and all materials) or any reference sites/app/platform/service or (iv) any other interactions with Rodeo, however caused and whether arising in contract, tort including negligence, warranty or otherwise, even if Rodeo or a Rodeo authorized representative has been advised of the possibility of such damages. You acknowledge and agree that Rodeo has offered its services to the store, the store set its prices, and entered into these T&Cs in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between you and Rodeo, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between you and Rodeo. Rodeo would not be able to provide the services to the store and thereby to you on an economically reasonable basis without these limitations. Applicable law may not completely allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitations or exclusions will apply to you subject to applicable law. In such cases, Rodeo’s liability will be limited to the fullest extent permitted by applicable law. This section of the store Wallet Terms shall survive the termination of these T&Cs.

  16. Dispute Resolution

    • If any dispute, controversy or claim arises under these T&Cs or in relation to a store Wallet or the store Platform, including any question regarding the existence, validity or termination of the store Wallet Terms or the T&Cs in general or these T&Cs (hereinafter Dispute), the parties shall use all reasonable endeavours to resolve such Dispute amicably. If the parties are unable to resolve the Dispute amicably within 30 days of the notice of such Dispute, Rodeo may elect to resolve any Dispute by a binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. Such Dispute shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The Dispute shall be resolved by a sole arbitrator, appointed in accordance with the Act. The seat of the arbitration shall be Bengaluru and the language of this arbitration shall be English. Either you or store/Rodeo may seek any interim or preliminary relief from a court of competent jurisdiction in Bengaluru necessary to protect the rights or the property belonging to you or store/Rodeo (or any of our agents, suppliers, and subcontractors), pending the completion of arbitration. Any arbitration shall be confidential, and neither you nor store/Rodeo may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award. All administrative fees and expenses of arbitration will be divided equally between you and store/Rodeo. In all arbitrations, each party will bear the expense of its own lawyers and preparation. This paragraph shall survive termination of these T&Cs.

  17. Governing Law

    • Subject to the Dispute Resolution section above, you agree that any claim or dispute you may have against Rodeo must be resolved by a court having jurisdiction in Bengaluru, India. You agree to submit to the personal jurisdiction of the courts located within Bengaluru, India, for the purpose of litigating all such claims or disputes. These T&Cs shall be governed by Indian law. This paragraph shall survive termination of these T&Cs.

  18. Severability

    • If any provision of the T&Cs in general or as a whole is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from the T&Cs to the minimum extent required, and the remaining provisions will remain valid and enforceable.

  19. Customer Service

    • Any questions, comments or complaints related to your store Wallet should be referred to store customer care by means of communication provided by the store. Store may request the assistance of Rodeo in this regard.

  20. Cancellation by Site / Customer

    • You as a customer can cancel/provisionally cancel your payment anytime till the order is confirmed. In such a case we will refund any payments already made by you for the order to your store wallet. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

  21. Payments via the Payment Gateway operationalised by Store platform which is powered by Rodeo

    • All payments made against the Orders or Services on the Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. The Platform will not facilitate transactions with respect to any other form of currency with respect to the Orders or Services made on Platform. You can pay by (i) credit card or debit card or net banking; (ii) any other RBI approved payment method at the time of booking an Order; or (iii) credit or debit card or cash at the time of delivery. You understand, accept and agree that the payment facility provided by store platform is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, store/Rodeo is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

    • Buyers acknowledge and agree that store/Rodeo acts as the store’s payment agent for the limited purpose of accepting payments from Buyers.

    • Buyer agrees to pay for the total amount for the Order placed on the store Platform. Please note that we cannot control any amount that may be charged to Buyer by his/her bank related to our collection of the total amount, and we disclaim all liability in this regard.

    • In connection with Buyer’s Order, he/she will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third party payment processor. Buyer agrees to pay store for the Order placed by you on the store Platform, in accordance with these Terms, using the methods described above. Buyer hereby authorizes the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third party online payment processor or by one of the payment methods described on the store Platform. If Buyer is directed to our third-party payment processor, he/she may be subject to terms and conditions governing use of that third party"s service and that third party"s personal information collection practices. Please review such terms and conditions and privacy policy before using the Platform services. Once the Order is confirmed you will receive a confirmation email summarizing the confirmed booking.

    • The final tax bill will be issued by the store (if registered for tax purposes) to the Buyer. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes on the bill are being charged and determined by the store. Rodeo holds no responsibility for the legal correctness/validity of the levy of such taxes. The sole responsibility for any legal issue arising on the taxes shall reside with the store.

    • The prices reflected on the store Platform, including packaging or handling charges, are determined solely by the store and are listed based on store information. Very rarely, prices may change at the time of placing Order due to store changing prices of items without due intimation and such change of price are at the sole discretion of the store attributing to various factors beyond control.
      Disclaimer: Prices on any product(s) as reflected on the Platform may due to some technical issue, typographical error or product information supplied by store be incorrectly reflected and in such an event store may cancel Buyer’s Order(s).

    • Buyer shall be required to provide credit or debit card details to the approved payment gateways while making the payment on the store Platform. In this regard, Buyer agrees to provide correct and accurate credit/ debit card details to the approved payment gateways for availing the Services. Buyer shall not use the credit/ debit card which is not lawfully owned by Buyer, i.e. in any transaction, Buyer must use his/her own credit/ debit card. The information provided by the Buyer will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. Buyer shall be solely responsible for the security and confidentiality of his/her credit/ debit card details. We expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.

    • Rodeo does not offer any refunds against goods or services already purchased from a store through the store Platform unless an error that is directly attributable to Rodeo has occurred during the purchase of such product or services.

  22. Refunds

    • Buyer may be entitled to a refund for cancelled or partially cancelled Orders during payment using the payment gateway.

    • Rodeo will issue a credit note for the value of the return products which will be credited to your wallet on the App. This can be used to pay your subsequent bonafide shopping bills.

    • Rodeo decision on refunds shall be final and binding.